Shipping policy

(1) Free Worldwide Shipping

(2) Partial Deliveries:

In order to guarantee the best possible availability and fast processing, we work with a decentralized logistics network. For this reason, an order may be dispatched in several separate packages due to system-related or logistical reasons. Naturally, this will not incur any additional costs for you.

(3) Delivery Times:

Every single one of our products is unique: it is individually personalized according to your wishes and carefully handcrafted. Together with international shipping, delivery time takes up to 40 business days depending on the destination country. Thank you very much for your patience – waiting is well worth it for a truly unique piece!

Note on individual parts & accessories: Smaller orders or individual components are usually shipped much faster. However, to stay on the safe side in the event of unexpected delays, we state a standard delivery time of up to 40 business days for these items as well.

(4) Delivery Delays:

In exceptional cases, longer delivery times may occur due to increased shipping volumes, logistical delays, or customs clearance procedures. We have no control over delays caused by shipping carriers or events beyond our reasonable control.